Care Link is getting a new name, but we’ll still be providing the same great service, 24 hours a day, seven days a week. 

Since 2007, Care Link has provided peace of mind to thousands of people through our alarm systems. We’ve grown in that time and now help over 15,000 people across the Wakefield district to live independently and confidently in their own homes. 

On Tuesday 1 April, WDH will officially become Vico Homes. We’ve been working on reviewing our brand with customers, partners and our colleagues and believe that changing our name and our brand and will make us an even stronger organisation. 

As part of this change, Care Link will also be getting a new brand and a new name and from Tuesday 1 April, we’ll be known as Care Link by Vico Homes. 

You’ll start to see our new logo being used on our vehicles and on our workwear in the coming weeks. Our letters and other communications with you will also use the new brand and colours. 

You can still reach us 24/7 on 01977 788 000 and our postal address will be staying the same. Our email address will be changing to [email protected] and if you’re emailing our colleagues directly, their email addresses will change to [name]@vicohomes.co.uk. 

Besides a change in our look and name, this won’t have any impact on your Care Link service. Our teams remain passionate about providing first class customer service and reassurance to people when they need it most. 

You don’t need to update your details with us, or the payment details you use for your Care Link service. If you have any questions or concerns you can contact our teams 24 hours a day, seven days a week. 

You can find more information about why WDH is rebranding in the Vico Homes FAQs.

Our new logo 

Inspired by the iconic regional symbol of the rose, the Vico Homes logo includes the Bloom, which has been designed to reflect the things that are important to us. 

 


 

  • Home
  • People-centred
  • Positive direction
  • Community 

Here at Care Link, we’ve chosen an aspect of the Bloom that you will see on our vehicles, our workwear and on our communications to you which we think best reflects what we do. Our new logo says that we are people-centred from the start, just as we’ve always been. 

Care Link by Vico Homes - always here, when you can’t be there.